Joan Ruffin

Assistant Property Manager

“Workflow Guru”

Joan is the Assistant Property Manager of Optimal Outcomes, based in St. Petersburg, FL. She provides support on oversight of all healthcare facilities under the Property Management Portfolio and assists in tending to the needs of tenants, alongside Roberta.

I take great pride in providing the kind of customer service in my administrative work that is deemed excellent by way of my approach to communicating with compassion mixed with proficiency and expeditious acts. I also thrive in challenging situations. My ultimate goal is to always provide service with a smile that can be felt by the end-user

A Chicago native, Joan brings both an urban and cosmopolitan edge to her style of administrative work. In Joan’s spare time, she enjoys time with her son Donald, and other family members. She loves to sing, is a Thespian, and is also a Director in a Music & Arts ministry.